Shipping policy

Shipping Policy

Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after purchase. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has shipped, you’ll receive a confirmation email with tracking information when available.

Shipping Times

Standard shipping generally takes 3–7 business days after your order has been processed. Delivery times may vary depending on your location, shipping carrier, weather, holidays, and other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location. From time to time, we may offer promotional free-shipping options.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible at outlandecorp@outlook.com. We’ll do our best to accommodate your request, but orders that have already been processed or shipped may not be able to be changed or canceled.

Lost, Delayed, or Damaged Packages

Once an order has been shipped, delivery is handled by the shipping carrier. If your package is delayed, lost, or appears damaged, please contact us at outlandecorp@outlook.com and we’ll help you determine the appropriate next steps.

For damaged packages, please contact us as soon as possible after delivery and include photos of the damaged packaging and items when applicable.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.